Last updated: November 3, 2026
30-day returns
If you are not happy with your purchase, you may request a return within 30 days of delivery. Items must be unused, in their original packaging and in the same condition you received them.
How to start a return
Email princeb9k@gmail.com with your order number and the reason for your return. We will reply with return instructions. Please do not send items back without contacting us first.
Refunds
Once your return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the item arrived damaged or incorrect.
Return shipping
Return shipping costs are the customer's responsibility unless the item arrived damaged, defective or was not what you ordered, in which case we will cover it.
Damaged, defective or incorrect items
If your item arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and a photo, and we will send a replacement or issue a refund.
Cancellations
To cancel an order, contact us as soon as possible. Orders that have already shipped cannot be cancelled but can be returned under this policy.
Contact
Questions about returns? Email us at princeb9k@gmail.com.